I have had aches and pains in my feet due to flat arches, an old ankle sprain, a bunion and more! I certainly did not want to be in pain on vacation, so off to Road Runner Sports I went.
I entered the store and they took my name and phone number down and told me I was next on the list. I didn't even wait a minute. Erik called my name. I told him I just wanted custom insoles and he asked me a couple of questions. What type was I looking for, what kind of activity would I be doing in them, what size shoe do I wear, etc. I said I needed them for walking. Erik explained I would be going on different machines so they could customize the insole. The first machine he put me on was the treadmill. Erik told me to take off my shoes. I would be walking barefoot on the treadmill, he assured me that they disinfect it between users.
I was in charge of starting and stopping the treadmill and getting it up to the speed that I was used to for walking. Meanwhile, he said he would be filming my feet and gathering information.
Then, I hopped onto another machine where my feet were placed in different areas on the platform to gather measurements.
The last machine I went on had a little bit of heat on the feet. This is where they gathered a pair of insoles and I actually stepped on them, leaned back for a few seconds, and squatted for a few secondsto allow the insoles to mold to my feet in different stances.